About us

Your local IT partner.
Since 2015.

We started Digital Solution in 2015 with a simple idea: local businesses deserve IT support that's friendly, fast and honest. We've never wavered.

Est. 2015Local TeamPaso to PismoFast Response
Our team in San Luis Obispo
Our story

IT support with local roots.

Founded in 2015 and backed by IT experience going back to 1995, we help Central Coast businesses with managed IT, cybersecurity, cloud, backup, and practical AI implementation.

We are local, responsive, and hands-on. Clients work with people who know their business, understand their systems, and help them make practical technology decisions without the runaround.

What we believe

Three things we won't compromise on.

01

Humans first

We answer the phone. We remember your name. We treat your business like ours.

02

Strategic, not reactive

We catch problems before they break things. Roadmaps, not just reboots.

03

Real expertise

Our engineers are credentialed and curious. No tier-1 scripts, no offshore queues.

Milestones

A quiet, steady climb.

1995

William began his first IT job at a local computer shop in Atascadero, and started his first business.

2008

Shifted into digital enablement work after the downturn, supporting live insurance agents and national carrier workflows.

2015

Digital Solution was founded to provide practical business IT support.

Today

Supporting Central Coast businesses with managed IT, cybersecurity, cloud, backup, and practical AI consulting and implementation services.

The team

The people behind the phone.

When you call us, you talk to one of these people. Not a queue, not a script, not someone three time zones away.

Will Steffenauer, Founder at Digital Solution
Founder

Will Steffenauer

Will started Digital Solution out of a one-room office in downtown SLO in 1997. Twenty-seven years later, he still picks up the phone himself. You'll find him most mornings at a corner table at a downtown coffee shop, laptop open, talking through a roadmap with a client.

“The companies that win the next decade aren't the ones with the biggest IT budgets — they're the ones whose IT just works, quietly, in the background, every single day.”
Micah Steffenauer, Lead Technician at Digital Solution
Lead Technician

Micah Steffenauer

Born and raised on the Central Coast, Micah is the guy half the county already has saved in their phone — friends, neighbors, the shop owner two doors down. When something stops working, his phone rings. He picks up, drives over, fixes it.

“People don't call me because I'm the smartest guy in the room. They call because they know I'll show up, I'll be straight with them, and it'll actually be fixed when I leave.”
Jahleel Roberts, Field Engineer at Digital Solution
Field Engineer

Jahleel Roberts

Jahleel is the one showing up at your office at 7am because your printer died before a board meeting. Young, sharp, AI-fluent, and genuinely good with people — our clients adore him for a reason.

“The job isn't fixing computers — it's making someone's bad morning into a non-event. If I leave and they forget the problem ever happened, I did it right.”
Tamika Steffenauer, Office Manager at Digital Solution
Office Manager

Tamika Steffenauer

Tamika is the glue that holds Digital Solution together. She makes sure the team takes their breaks, gets on-site on time, stays fed, and that every bill gets paid and every check gets written. Nothing here runs without her.

“Somebody's gotta keep these guys fed, on time, and paid. Turns out that somebody is me — and I wouldn't have it any other way.”

Coffee’s on us.

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