Field Notes

What we're writing about.

Plain-spoken notes from the bench — fixes, threats, AI experiments, and the occasional opinion. A decade of doing the work, written down.

Don’t trust AI with this security essential

June 1, 2026

Don’t trust AI with this security essential

Are the passwords protecting your business as strong as you think they are? There’s a growing shortcut that looks clever on the surface, and feels efficient, but could weaken your

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Relying on Windows 10 extended support? Time to upgrade

May 25, 2026

Relying on Windows 10 extended support? Time to upgrade

Still relying on Windows 10 with Extended Security Updates? Your safety net has an end date and it’s approaching fast. When it disappears, so does your protection. If Windows 10 is

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How to stop AI projects stalling

May 18, 2026

How to stop AI projects stalling

If your business has experimented with AI but hasn’t seen much change, it’s a sign of something missing, not something broken. The obstacles usually have nothing to do with the tec

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Small habits to make your Windows 11 PC last longer

May 11, 2026

Small habits to make your Windows 11 PC last longer

Ever written off a work PC because it felt slooooooow? In a lot of cases, it’s not age doing the damage. It’s small, everyday habits slowing things down over time. A few simple cha

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Beware the next generation of phishing attacks

May 4, 2026

Beware the next generation of phishing attacks

Most phishing scams still feel a little… amateur. But the next shift is dangerous. Attackers are changing how scams are built, not just how they’re sent. And the signs people have

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It’s time to govern your team’s AI use

April 27, 2026

It’s time to govern your team’s AI use

Quick question: Do you know how your team is using AI at work? Not how you think they’re using it, but how they’re really using it? Most businesses don’t. And that’s where the risk

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Classic Outlook 50GB Limit Fix

October 7, 2024

Classic Outlook 50GB Limit Fix

Classic Outlook is setup with a 50GB file limit by default. You can increase this limit via the Registry, Group Policies, or using the ZIP file provided below. The Quick Way &#82

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EMAIL DELIVERABILITY CHANGES: WHAT YOU NEED TO KNOW

January 1, 2024

EMAIL DELIVERABILITY CHANGES: WHAT YOU NEED TO KNOW

As of February 1st, Google and Yahoo are implementing new email deliverability standards affecting Gmail, Google Workspace, Yahoo, Yahoo Business Email, and AOL users. Why Should Y

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Internet Issues? Try clearing your browser cache

January 19, 2022

Internet Issues? Try clearing your browser cache

Internet browsers use caching to store HTML web pages by storing a copy of visited pages and then using that copy to render when you re-visit that page. Clearing your browser cache

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Requesting Support

February 1, 2021

Requesting Support

For the fastest service we recommend submitting a request through our ticketing system. Why use a ticket? We receive thousands of emails a week. To better serve you we focus on our

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Press release: Coronavirus scam advisory

April 21, 2020

Press release: Coronavirus scam advisory

Urgent advisory issued by local IT expert about current scams 4/21/2020: Thousands of people in SLO County are being warned about a massive rise in online and phone scams, relating

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Advisory 2020

April 21, 2020

Advisory 2020

How to avoid current online and phone scams We are helping every person and business in SLO County to stay safe, by issuing this urgent advisory. Hackers have become very creative

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