Field Notes
What we're writing about.
Plain-spoken notes from the bench — fixes, threats, AI experiments, and the occasional opinion. A decade of doing the work, written down.

June 1, 2026
Don’t trust AI with this security essential
Are the passwords protecting your business as strong as you think they are? There’s a growing shortcut that looks clever on the surface, and feels efficient, but could weaken your …
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May 25, 2026
Relying on Windows 10 extended support? Time to upgrade
Still relying on Windows 10 with Extended Security Updates? Your safety net has an end date and it’s approaching fast. When it disappears, so does your protection. If Windows 10 is…
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May 18, 2026
How to stop AI projects stalling
If your business has experimented with AI but hasn’t seen much change, it’s a sign of something missing, not something broken. The obstacles usually have nothing to do with the tec…
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May 11, 2026
Small habits to make your Windows 11 PC last longer
Ever written off a work PC because it felt slooooooow? In a lot of cases, it’s not age doing the damage. It’s small, everyday habits slowing things down over time. A few simple cha…
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May 4, 2026
Beware the next generation of phishing attacks
Most phishing scams still feel a little… amateur. But the next shift is dangerous. Attackers are changing how scams are built, not just how they’re sent. And the signs people have …
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April 27, 2026
It’s time to govern your team’s AI use
Quick question: Do you know how your team is using AI at work? Not how you think they’re using it, but how they’re really using it? Most businesses don’t. And that’s where the risk…
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October 7, 2024
Classic Outlook 50GB Limit Fix
Classic Outlook is setup with a 50GB file limit by default. You can increase this limit via the Registry, Group Policies, or using the ZIP file provided below. The Quick Way R…
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January 1, 2024
EMAIL DELIVERABILITY CHANGES: WHAT YOU NEED TO KNOW
As of February 1st, Google and Yahoo are implementing new email deliverability standards affecting Gmail, Google Workspace, Yahoo, Yahoo Business Email, and AOL users. Why Should Y…
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January 19, 2022
Internet Issues? Try clearing your browser cache
Internet browsers use caching to store HTML web pages by storing a copy of visited pages and then using that copy to render when you re-visit that page. Clearing your browser cache…
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February 1, 2021
Requesting Support
For the fastest service we recommend submitting a request through our ticketing system. Why use a ticket? We receive thousands of emails a week. To better serve you we focus on our…
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April 21, 2020
Press release: Coronavirus scam advisory
Urgent advisory issued by local IT expert about current scams 4/21/2020: Thousands of people in SLO County are being warned about a massive rise in online and phone scams, relating…
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April 21, 2020
Advisory 2020
How to avoid current online and phone scams We are helping every person and business in SLO County to stay safe, by issuing this urgent advisory. Hackers have become very creative …
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