Managed IT services
for businesses that can't afford downtime.
One flat monthly rate covers your helpdesk, cybersecurity, cloud, backups, and IT strategy. Real engineers on the Central Coast — not a call center, not a rotating cast of technicians.
Your entire IT department, on a flat rate.
Helpdesk & user support
Unlimited remote support with a real engineer on the phone, plus on-site visits when a screen-share won't cut it. No ticket queue purgatory.
Cybersecurity & compliance
Managed EDR, email security, MFA, patching, and security awareness training — with the documentation your insurer, HIPAA auditor, or client questionnaire asks for.
Cloud & Microsoft 365
Microsoft 365 and Google Workspace administration, migrations, licensing cleanup, SharePoint structure, and identity management.
Network & server management
Firewalls, switching, business WiFi, VPN, on-prem and virtual servers — monitored 24/7 and patched on a schedule you approve.
Backup & disaster recovery
Tested, versioned backups of servers, workstations, and cloud data — with a written recovery plan, not a hope and a USB drive.
vCIO & IT strategy
Twice-yearly roadmap reviews, budgeting, and hardware lifecycle planning so your technology spend stops being a surprise.
Included in every agreement.
- 24/7 monitoring and alerting
- Managed security patching
- Managed antivirus / EDR
- Unlimited remote helpdesk
- On-site response, same hour in North County
- Vendor management (ISP, phones, line-of-business apps)
- Monthly reporting and asset inventory
- Flat per-user, per-device pricing
Where we work.
We serve businesses throughout San Luis Obispo County, with the fastest on-site response in North County.
Common questions.
- How much do managed IT services cost?
- Most SLO County businesses land between $125 and $225 per user per month depending on server count, cloud footprint, and security requirements. Managed Basic starts at a $250/month minimum. You can model your own environment with our pricing calculator or ask us for a quote after a short network audit.
- What is included in managed IT services?
- Our agreements include 24/7 monitoring, managed security patching, managed EDR, unlimited remote helpdesk, on-site support, backup and disaster recovery, Microsoft 365 or Google Workspace administration, vendor management, and twice-yearly IT strategy reviews.
- Do you offer IT support for small businesses?
- Yes. We support offices from 2 people to 150. Very small teams (1–4 users) use our Managed Micro plan; teams of 5 or more move to Basic, Pro, or Complete.
- How fast do you respond?
- Remote support usually starts within minutes. For Atascadero and Paso Robles, an engineer is typically on site within the hour; San Luis Obispo is same-day, with weekly scheduled visits.
- Do we have to replace our current IT provider all at once?
- No. We run a documented transition: audit, documentation handoff, agent deployment, then cutover. Most transitions finish inside two weeks with no downtime.
Let's talk about your IT.
A short call, a quick audit of what you're running, and a straight answer on what it costs.
Get in touch